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Lumena Glow

About

The terms for using Lumena Glow, a free aesthetic-provider matching service. Not a medical provider; no medical advice.

These Terms explain how to use Lumena Glow, a free service that helps people learn about aesthetic treatments in plain language and get matched with licensed providers. Lumena Glow is not a medical provider, clinic, or licensed professional, and nothing on this site is medical or cosmetic advice.

What Lumena Glow is, and what it is not

Lumena Glow is a free matching service. We help people across the United States understand common cosmetic aesthetic treatments in plain language and connect with licensed aesthetic providers near them.

We are not a medical provider, clinic, spa, or licensed professional. We do not perform treatments, give medical care, diagnose conditions, or recommend what treatment a specific person should get. The information on this site is for general education only.

If you are thinking about a treatment, the right place for personal advice is a consultation with a qualified, licensed provider. You can also read our disclaimer for more detail about how to use our information.

Using the site and our free matching service

You may use Lumena Glow to read educational information, learn about general cost ranges, and request a match with providers. To use the service, please provide accurate contact details and your treatment interests so we can try to connect you with providers in your area.

Please do not use this site in a way that is unlawful, abusive, misleading, or harmful to others. Do not try to interfere with the site, access information you are not allowed to access, or submit false information.

Submitting a request through get matched does not create a medical relationship with Lumena Glow. It also does not guarantee that a provider will contact you, accept you, offer a specific service, or have immediate availability.

Important limits of our information

We work hard to keep our content clear and useful, but it may not fit every person or situation. Aesthetic treatments can vary based on the treatment type, provider, area treated, amount used, and other factors discussed during a professional consultation.

Any pricing information on this site, including on our costs pages, is shared as a general U.S. range only. It is not a quote, offer, or promise of what you will pay.

Because we are not your provider, we cannot tell you what is safe, appropriate, or best for you. Questions about risks, side effects, suitability, timing, and results should always go to a licensed professional who evaluates you directly.

Provider matches, your choices, and your responsibility

When we match you with a provider, we are introducing you to an independent business or professional. That provider is not owned or controlled by Lumena Glow unless clearly stated otherwise.

You are always the decision-maker. Before booking or receiving any treatment, verify the provider's license and training, ask what service they personally provide, and ask who the supervising medical professional is.

Lumena Glow does not guarantee the quality of care, treatment outcome, experience, availability, scheduling, or pricing of any provider you may contact through our service. Any agreement for consultation or treatment is between you and that provider.

Privacy, changes, and how to reach us

We handle site and contact information as described in our privacy policy. Our matching process uses contact details and treatment-interest information so we can help connect you with providers. If you have questions about how your information is handled, please review that page.

We may update these Terms from time to time as our service changes or as legal requirements change. When we do, the updated version on this page will apply going forward.

If something in these Terms is unclear, please contact us. We want this site to feel straightforward, respectful, and easy to use.

Common questions

Does using Lumena Glow create a medical relationship?

No. Using Lumena Glow or requesting a match does not create a doctor-patient or other medical relationship with Lumena Glow. We are a free educational and matching service, not a medical provider.

Does Lumena Glow give medical or cosmetic advice?

No. We provide general educational information in plain language. We do not diagnose, recommend a treatment for you, or tell you what you should do. Personal advice belongs in a consultation with a qualified, licensed professional.

If I request a match, am I guaranteed a provider, appointment, or price?

No. We cannot guarantee that a provider will contact you, that an appointment can be arranged, that a particular treatment is offered, or that a particular price applies. A provider may not always be free to take new requests. Any cost information on our site is a general range, not a quote.

What should I check before choosing a provider?

It is smart to verify the provider's license and training, ask who the supervising medical professional is, and make sure you understand the consultation process, expected fees, and who will perform the treatment.

Ready to explore your options?

Get matched, free, with a licensed aesthetic provider near you. You compare, ask questions, and choose who to consult — and personal advice belongs in a consultation with a qualified professional.